Delivery Estimates

Unless otherwise specified, all products are shipped through Canada Post’s “Expedited Parcel” service, which means that the delivery of your product takes around 2 to 4 days (in Quebec). For delivery outside of Quebec, the period is slightly longer, but doesn’t generally take more than 4 to 7 days. You will receive an email notification when you order is shipped.

In the event that one of the products you ordered is out of stock, you may receive your products separately. In this case, we will assume additional shipping costs caused by this delay. We always strive to ensure the ordered merchandise is delivered as fast as possible.



Les abonnées aux trousses multi-âges qui veulent commander des produits autres que des boîtes d’activités bénéficient d’un rabais de 15 % lorsque les produits sont livrés dans leur trousse d’activités. Il faut nous appeler au 1-866-442-4413 ou nous faire parvenir un courriel à information@ziraf.com pour commander et obtenir le rabais.


If ordering from outside of Canada, please email us at information@hipporay.com, or call us at 450-442-4212 and we will gladly provide a quote.